Service Desk Specialist

On-site, Warsaw

At COLIBRIX ONE , we’re building advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK. We're a licensed EMI, a principal member of Visa and Mastercard – and we’re looking for talented professionals who are ready to shape the future of fintech.

Responsibilities

Install and configure software and hardware (Windows, MacOS, Linux)

Set up accounts and workstations

Monitor performance and maintain office systems according to requirements

Escalate cases if necessary

Upgrade users systems with new releases and models

Develop expertise to train staff on new technologies, be ready to answer questions

Assist Infrastructure Admins in daily tasks

Travel across our offices in the EU zone

Qualifications

Experience as a Junior System Administrator or Service Desk Specialist

Solid knowledge of everything related user workstations

Basic knowledge of data backup/recovery

Familiarity with various operating systems and platforms

Resourcefulness and problem-solving aptitude

Excellent communication skills

Fluency in written and spoken English and Russian

Nice to have

Experience with office server systems (Windows Server, AD, DNS, DFS) and MDM systems

Experience with AWS

What we offer

Opportunity to shape the future of fintech solutions within a growing company

A collaborative and supportive team environment

English and Spanish language classes

Continuous learning and development opportunities to enhance your skills and career growth

Interested? Apply now

Skills

• Windows
• MacOS
• Linux
• Active Directory
• DNS
• DFS
• AWS